Blueworx Support

Getting Started 1

• Welcome to Blueworx - need help, click here!

News 58

• BVR issue for AIX 7.1 TL5 SP07
• Blueworx Voice Response supports the latest POWER9 hardware
• Blueworx Releases Voice Response 7.5 for Linux
• Blueworx releases Voice Response 7.15 for Linux
• Blueworx Voice Response for AIX V4.2 supports the XL C/C++ V9 compiler

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Troubleshooting 66

• Modifying siphdrtags.cfg will require a restart of the BVR trunks
• UDSERVER - Unable to open database file (error 5010)
• Warning message: "VXMLParserPool::Parser created over capacity"
• Updating an existing Blueworx Voice Response installation to DB2 version 8 fixpack 17
• Resolving error_id 26001

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FAQ 35

• BVR license key procedure
• How to obtain the latest BVR Fix Updates?
• How do I upload debug data to Blueworx?
• Tested software levels - Blueworx Voice Response for Linux
• Why is the message "/dev/systrctl1: A file or directory in the path name does not exist" displayed in DTstatus.out?

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Documentation 8

• Blueworx Product Documentation
• Redirecting IMC_Stats logging
• Showing details of Enhanced Menu Routing users with showuser
• Updating to DB2 10.1 on a new installation of Blueworx Voice Response 6.1 for AIX
• Add support for BRM licensing server

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Security Bulletins 3

• Blueworx Voice Response is not affected by the OpenSSL Heartbleed vulnerability (CVE-2014-0160)
• Security Bulletin: Blueworx Voice Response CPU utilization (CVE-2014-0963)
• Security Bulletin: Vulnerability in RC4 stream cipher affects Blueworx Voice Response for AIX (CVE-2015-2808)