Problem

When Blueworx Voice Response is installed, the file /etc/rc.dirTalk is created and the owner of this file is normally the default dtuser userid or the userid specified by the Blueworx Voice Response administrator when configuring the product.


However, files that reside in /etc should not be owned by regular userids, and this incorrect ownership may cause a security scan of the system to fail.


Resolving the problem

As the root user, use the chown command to correct the ownership of the file:

chown root:system /etc/rc.dirTalk

Also, whenever a Blueworx Voice Response PTF is installed and the vae.setuser command is run to update the ownership of files, the ownership of /etc/rc.dirTalk is also reset. Therefore, the chown command should also be run after vae.setuser has completed.