Blueworx Voice Response does not support 22 KHz TTS voice



Problem


The Text-To-Speech audio in the application sounds like static


Environment


Blueworx Voice Response 4.2 or 6.1 connecting to WebSphere Voice Server 5.1 or 6.1.1 with 22 KHz TTS voice.

Diagnosing the problem


Text-To-Speech output sounds like static.

Resolving the problem


BVR does not support the 22 KHz TTS voice. Change application / configuration to use the 8KHz TTS voice.