Abstract
Unified Messaging for Blueworx Voice Response fixlevel 4.2.0.158 now includes the ability to use the showuser command to display details of Enhanced Menu Routing users.
Content
Usually configured using the web interface, enhanced menu routing users are intended to route to different places depending on what schedules are active at what time of day and year.
Previously the showuser command could only display the attributes of such a user that are common to all users, such as profile ID, password and so on.
Using the new -r flag when using showuser on a type 10 subscriber with the correct flags for such a user displays the information on the command line, allowing an administrator to view this data without having to access the web interface.
showuser -e profile_id [options]where:
-e profile_id profile/extension numberOPTIONS (followed by required value, where necessary):
-m mailbox_id mailbox number (default = 1)-s schedule_id notification schedule number-f display all details-u field_name display data for field_name-c display the information as colon separated fields-r schedule_id display Enhanced Menu Routing for schedules-h help (this help)This command is used to display information about a specific application profile.
By default, a summary of information is shown, excluding notification schedule details. The -f option can be used to display all mailbox and notification schedule information.
The -u flag will display data for one specific field, which could be used in scripts to monitor mailbox changes.
The -r flag's notification schedule ID may be set to 0 to display all schedules that exist, or specify a schedule 1-11 to display. Schedule 10 gives the business hours schedule and is most common.
For an enhanced menu routing user with business, out of hours, emergency and one holiday schedule configured, running the command:
$CUR_DIR/ca/IMC_Admin_dir/utils/showuser -e 121212 -r 0
produces the following output:
Profile . . . . . . . . : 121212 Name . . . . . . . . . . : test Mailbox . . . . . . . . : 1 Digit name . . . . . . : 8378 State Table name . . . : IMC_STARTUP State Table Entry name : Start Subscriber class . . . : IMC_Basic Language . . . . . . . : 1 Partition . . . . . . : Preferred Name . . . . : test Mailbox status . . . . : 1 Active greeting . . . : 0 Subscriber Type . . . : 10 (Enhanced Menu Routing) . . . . . Emergency Schedule . . . . . Schedule Status . . . : Active Menu Repeats . . . . . : 2 Terminate or Operator : Terminate Backup Number. . . . . : Ring Time. . . . . . . : 8 Greeting Playback . . .: System Greeting Greeting Interrupt. . .: Not Allowed Option Number Direct to Mailbox? To Backup? Is Operator? 1 1141 0 0 1 2 1142 0 0 0 3 1143 0 0 0 4 1144 1 0 0 5 1145 0 0 0 6 1146 0 0 0 7 1147 0 0 0 8 1148 1 0 0 9 1149 0 0 0 0 1150 0 0 0 . . . . . Holiday Schedule 1 . . . . . Schedule Status . . . : Active Schedule Start Time. . : 0915 Schedule End Time. . . : 1015 Schedule Start Date. . : 01 03 2000 Schedule End Date. . . : 02 03 2014 Menu Repeats . . . . . : 2 Terminate or Operator : Terminate Backup Number. . . . . : Ring Time. . . . . . . : 16 Greeting Playback . . .: System Greeting Greeting Interrupt. . .: Not Allowed Option Number Direct to Mailbox? To Backup? Is Operator? 1 1151 0 0 0 2 1152 0 0 0 3 1153 0 0 0 4 1154 1 0 0 5 1155 0 0 0 6 1156 0 1 0 7 1157 0 0 0 8 1158 0 0 0 9 1159 0 0 0 0 1160 0 0 0 . . . . . Business Hours Schedule . . . . . Schedule Status . . . : Active Schedule Days Active . : Wednesday, Sunday Schedule Start Time. . : 0915 Schedule End Time. . . : 1730 Menu Repeats . . . . . : 2 Terminate or Operator : Operator Backup Number. . . . . : 121212 Ring Time. . . . . . . : 17 Greeting Playback . . .: System Greeting Greeting Interrupt. . .: Not Allowed Option Number Direct to Mailbox? To Backup? Is Operator? 1 1121 1 0 0 2 1122 1 0 0 3 1123 0 0 0 4 1124 0 0 0 5 1125 1 0 0 6 1126 0 0 0 7 1127 0 0 0 8 1128 0 0 0 9 1129 0 0 0 0 1130 0 0 0. . . . . Out of Hours Schedule . . . . . Schedule Status . . . : Inactive Menu Repeats . . . . . : 2 Terminate or Operator : Terminate Backup Number. . . . . : Ring Time. . . . . . . : 18 Greeting Playback . . .: System Greeting Greeting Interrupt. . .: Not Allowed Option Number Direct to Mailbox? To Backup? Is Operator? 1 1131 0 0 0 2 1132 0 0 0 3 1133 0 0 0 4 1134 0 0 0 5 1135 0 0 0 6 1136 0 0 0 7 1137 1 0 0 8 1138 0 0 0 9 1139 0 0 0 0 1140 0 0 0