An extra step is required when migrating from a Blueworx Voice Response 4.2 system that is at fix level or higher.

Diagnosing the problem

Before migrating, if Blueworx Voice Response 4.2 is at fix level or higher, the system parameter database must be restored back to the version that was created when fix level was installed so that any Blueworx Voice Response 6.1 updates can be applied.

To restore the system parameter database, perform the following as the Blueworx Voice Response user:

  1. cd into $SYSPARM_DIR (/usr/lpp/dirTalk/db/sysparm_dir)
  2. Restore the database using the command: