Abstract


Unified Messaging for Blueworx Voice Response supports Blueworx Voice Response version 6.1


Content


Support for UM V4.2 on BVR V6.1 is provided from:


  • UM fix level 4.2.0.149 or later AND
  • BVR fix level 6.1.0.250 or later

The UM V4.2 PTFs for fix level 4.2.0.149 are available at:
https://blueworx.hostedftp.com/files/path/Fix+Center/UM/UM.allPTFS.tar.Z

The BVR V6.1 PTF for fix level 6.1.0.250 (fix IZ74142) is available at:
https://blueworx.hostedftp.com/files/path/Fix+Center/BVR610/BVR610.ML2.fix200-254.tar.Z

Support for use of the state table driven telephony user interface with text-to-speech (TTS) is provided from:


  • UM fix level 4.2.0.153 or later AND
  • BVR fix level 6.1.0.300 or later

The UM V4.2 PTF for fix level 4.2.0.153 is available at:
https://blueworx.hostedftp.com/files/path/Fix+Center/UM/UM.allPTFS.tar.Z

The BVR V6.1 PTF for fix level 6.1.0.300 is available at:
https://blueworx.hostedftp.com/files/path/Fix+Center/BVR610/BVR610.ML3.fix300-383.tar.Z

For more information on the use of MRCP speech technologies with UM, refer to the following Help Center article:
UM supports the use of MRCP speech technologies