Blueworx Support

Question What levels of AIX, DB2 and Java that have been tested with Blueworx Voice Response for AIX? Answer The tables below show the fix level...

Question What Fix Updates have been released for Unified Messaging for BVR? Answer The following is a complete listing of Fix Updates for Unifie...

When working with the Blueworx Technical Support team, system data may be requested in order to help diagnose the problem or to understand the system config...

Question What levels of Red Hat Enterprise/CentOS Linux, PostgreSQL and other licensed products have been tested with Blueworx Voice Response for Linux?...

Question How do I use the debugrec voice recording utility? Cause Prior to PTF 4.2.0.400, recording voice input and output on specific telephony cha...

Question How can the channel capacity for a T1 VoIP system be increased from the default of 384 channels to 480 channels? Answer The default maximum c...

  Question Are there any hints and tips to avoid known issues when migrating Blueworx Voice Response from Version 4.2 to 6.1? Answer Note: This...

Question Customers have experienced problems related to the hostname after loading a mksysb from a different system. These problems include: Bluewo...

Obtaining and installing a BVR license key is a 3 step process: Obtain the unique "system identifier" from the BVR server. Request a license...

The Blueworx Voice Response product supports applications written in general(?) accordance with both VXML V2.0 and V2.1 specifications. The following do...