FAQ

Tested software levels - Blueworx Voice Response for AIX
Question What levels of AIX, DB2 and Java that have been tested with Blueworx Voice Response for AIX? Answer The tables below show the fix level...
Wed, 21 Jul, 2021 at 11:49 AM
Tested software levels - Blueworx Voice Response for Linux
Question What levels of Red Hat Enterprise/CentOS Linux, PostgreSQL and other licensed products have been tested with Blueworx Voice Response for Linux?...
Wed, 14 Jul, 2021 at 5:00 AM
BVR license key procedure
Obtaining and installing a BVR license key is a 3 step process: Obtain the unique "system identifier" from the BVR server. Request a license ke...
Fri, 12 Mar, 2021 at 3:33 AM
How to obtain the latest BVR Fix Updates?
The latest BVR Fix Updates are available as download links from the Fix Center Once a Fix Update is selected a page detailing the update and the problem...
Fri, 5 Mar, 2021 at 5:58 AM
How do I upload debug data to Blueworx?
When working with the Blueworx Technical Support team, system data may be requested in order to help diagnose the problem or to understand the system config...
Mon, 22 Feb, 2021 at 3:49 AM
Why is the message "/dev/systrctl1: A file or directory in the path name does not exist" displayed in DTstatus.out?
Question Sometimes the message "/dev/systrctl1: A file or directory in the path name does not exist." is written to the Blueworx Voice Response ...
Thu, 23 Jan, 2020 at 10:04 AM
Use DTdatabase -b and DTdatabase -rb to backup and restore Blueworx Voice Response for AIX application records in DB2
Use DTdatabase -b and DTdatabase -rb to backup and restore Blueworx Voice Response for AIX application records in DB2 Technote (FAQ) Question Ho...
Tue, 28 Jan, 2020 at 6:55 PM
Blueworx Voice Response SIP Subscribe/Notify
Question How do I use SIP Subscribe/Notify with VoIP calls on Blueworx Voice Response? Cause Blueworx Voice Response and Unified Messaging together su...
Thu, 30 Jan, 2020 at 7:59 AM
DB2 V8 support on Blueworx Voice Response 4.2
DB2 V8 support on Blueworx Voice Response 4.2 Technote (FAQ) Question When DB2 V8 goes out of support what does this mean for BVR 4.2 customer...
Mon, 27 Jan, 2020 at 3:06 PM
Changing the default settings that Blueworx Voice Response for AIX uses for the trace file.
Changing the default settings that Blueworx Voice Response for AIX uses for the trace file.   Technote (FAQ) Question It is sometimes useful t...
Tue, 28 Jan, 2020 at 4:09 PM